Standard Return Policy
Start the return process within 30 days of receiving your item.
Product must be in new or unused condition, with all original product inserts and accessories.
Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as product didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc.
We will refund the full cost of the merchandise if the return is a result of our error or defective product.
Ship the product as soon as possible so it arrives at our facility within 45 days of receipt of the item.
We inspect all returned items and will refund you based on the condition of the item. We award a partial refund for opened or used products.
Defective Product and Returns Due to Our Error
If there are mistakes with your order, or product(s) arrive defective/damaged at the time of receipt, we’ll make it right by:
- Sending you replacement parts or accessories
- Replacing the product or
- Issue a refund
And, we’ll also cover the cost of any return shipping.
If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.